Terms of Service
The plain-English version of how working with us works.
Last updated September 2026.
What we do
DoCrew provides light home services: small repairs and maintenance, cleaning, yard work, odd jobs, and check-in visits. We do not perform work that requires a licensed trade, such as electrical panels, gas lines, HVAC repair, roofing, or major plumbing. If a task on your list needs a licensed professional, we will tell you and leave it off the quote.
Watch and Upkeep visits are home upkeep and check-ins. They are not medical, personal, or in-home care, and they are not a security or monitoring service.
Quotes
Quotes are free and based on the list you send us. They are valid for 30 days. If the work turns out to be different from what was described, we will talk with you before doing anything that changes the price.
Scheduling and cancellations
Once you approve a quote, we schedule a visit. Please give us at least 24 hours notice to cancel or reschedule. Recurring visits can be paused, changed, or stopped any time with a quick text.
Access and safety
You are responsible for giving us safe access to the property and for letting us know about pets, alarms, or anything we should be careful around. We will treat your home and your keys or codes with care and will never share access information.
Materials
We bring our own tools. Materials you ask us to purchase are added to your invoice at cost plus the pickup time noted on your quote.
Payment
Payment is due when the work is complete, or per visit for recurring service, unless your quote says otherwise.
If something goes wrong
We are insured, and we stand behind our work. If you are not happy with something we did, tell us within 7 days and we will come back and make it right. Our responsibility is limited to the value of the work we performed. We are not responsible for pre-existing conditions or for problems that arise from work done by others.
Changes to these terms
We may update these terms from time to time. The current version always lives at this address.
Questions
Call or text 434-290-4344, or use the contact form.